Privacy Policy

Last updated: March 2026

Privacy Policy

Last updated: March 2026

Trading Toolbox (tradingtoolbox.com.au) is operated by Trader IQ (ABN 78 646 941 031). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

By using our website, tools, or services, you agree to the collection and use of information in accordance with this policy. If you have any questions or concerns, please contact us using the details provided at the end of this document.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide when you interact with our website and services. This includes your name and email address when you subscribe to our mailing list, sign up for a free resource, or make a purchase. If you purchase a product through our store, we also collect billing information as required to process the transaction via our payment provider (PayPal or Stripe). We may also collect any information you include when you contact us via our contact form.

1.2 Information Collected Automatically

When you visit our website, certain information is collected automatically by our hosting provider and analytics tools. This includes your IP address, browser type and version, the pages you visit on our site, the date and time of your visit, and the referring website or link that brought you to us. We use Google Analytics to understand how visitors use our site. Google Analytics uses cookies to collect this data in an anonymised and aggregated form.

1.3 Interactive Tools (CREP Assessment)

Our Trading Cognitive Risk Exposure Profile assessment tool runs entirely in your browser. No assessment data, answers, or results are transmitted to our servers or stored by us. Your results exist only in your browser session and in any PDF report you choose to download. We do not collect, store, or have access to your assessment responses or scores.

2. How We Use Your Information

We use the information we collect for the following purposes: to provide, operate, and maintain our website and services; to process transactions and send related information including purchase confirmations; to send you marketing communications such as newsletters, product updates, and promotional offers (only where you have opted in); to respond to your enquiries and provide customer support; to monitor and analyse usage trends to improve our website and user experience; and to comply with legal obligations.

3. Email Communications

If you subscribe to our mailing list or download a free resource, you will receive email communications from us. Every email includes an unsubscribe link, and you can opt out at any time. We use an email marketing platform to manage our subscriber list and send emails. We will never sell, rent, or share your email address with third parties for their own marketing purposes.

4. Cookies

Our website uses cookies and similar tracking technologies. Essential cookies are required for the website to function properly, including session management and security features. Analytics cookies (Google Analytics) help us understand how visitors interact with our site. These collect anonymised data about page views, traffic sources, and user behaviour. If you prefer not to accept cookies, you can configure your browser to reject them. However, some features of the website may not function as intended.

5. Third-Party Services

We use a number of third-party services to operate our business. These include our hosting provider, Google Analytics for website analytics, our email marketing platform for managing subscribers and sending emails, and PayPal or Stripe for payment processing. Each of these providers has their own privacy policy governing how they handle your data. We encourage you to review their policies. We do not sell or share your personal information with any other third parties.

6. Data Security

We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Our website uses SSL/TLS encryption for all data transmitted between your browser and our server. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as is necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. If you unsubscribe from our mailing list, your email address will be removed from our active subscriber list. Transaction records may be retained for up to seven years to comply with Australian tax and business record-keeping obligations.

8. Your Rights

Under the Australian Privacy Act 1988, you have the right to access the personal information we hold about you, to request correction of any inaccurate or incomplete information, to request deletion of your personal information (subject to legal obligations), and to withdraw consent for marketing communications at any time. To exercise any of these rights, please contact us using the details below.

9. Children’s Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us and we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, you can contact us at:

Email: info@tradingtoolbox.com.au

Website: tradingtoolbox.com.au

Financial Disclaimer

Trading Toolbox and Trader IQ provide trading tools, educational content, and resources for informational and educational purposes only. Nothing on this website constitutes financial advice, investment advice, trading advice, or any other form of professional advice.

Trading foreign exchange, contracts for difference (CFDs), indices, commodities, and other financial instruments carries a high level of risk and may not be suitable for all investors. You should carefully consider your objectives, financial situation, level of experience, and risk appetite before making any trading or investment decision. Past performance is not indicative of future results.

Any trading tools, Expert Advisors (EAs), indicators, or other software provided through this website are tools to assist your own decision-making. They do not guarantee profits and should not be relied upon as a sole basis for trading decisions. You are solely responsible for any trades you execute and any resulting gains or losses.